I lost my audio during the middle of the presentation.

 

Click the Lobby button (toward the right of your interface) and re-join the presentation by clicking the link for your presentation.

Also ensure that your speakers or headphones are still plugged into your computer.

 

Other Frequently Asked Questions:

Technical Issues
“One moment please.  Loading …” has appeared on my screen for the past few minutes.

I am using a pop up blocker.  Will this cause any problems?
I don’t hear audio, even though the presentation has started.

Other users cannot hear me when I speak into my microphone.

Other users hear distortion in my voice when I speak into my microphone

The slides on my screen are not changing.

The archived presentation won’t start.


Presentation Features

How do I send a text message to all the users in the Room?

How do I send a private text message to only one person in the Room?

Why can’t I send chat messages?

Can I download the presentation slides to my computer?

How do I access closed captioning and slide descriptions?

The text chat messages are scrolling too fast.  How do I stop this?