Your browser most likely needs to be refreshed. Click the Lobby button (toward the right of your interface) and re-join the presentation by clicking the link for your presentation. If you are connected via a dial-up modem, you may need to wait until the slides load completely on your computer.
Other Frequently Asked Questions:
Technical
Issues
“One moment please. Loading
…” has appeared on my screen for the past few minutes.
I am using a pop up blocker. Will
this cause any problems?
I don’t hear audio, even though
the presentation has started.
I lost my audio during the middle of the presentation.
Other users cannot hear me when I speak into my microphone.
Other users hear distortion in my voice when I speak into my microphone
The archived presentation won’t start.
Presentation Features
How do I send a text message to all the users in the Room?
How do I send a private text message to only one person in the Room?
Why can’t I send chat messages?
Can I download the presentation slides to my computer?
How do I access closed captioning and slide descriptions?
The text chat messages are scrolling too fast. How
do I stop this?