1 Click the Pause icon located to the right of the text chat field:
The Pause icon turns to a Play icon, indicating that chat is locked:
2 When you are ready read receive new messages again, click the Play icon to unlock chat.
Other Frequently
Asked Questions:
Technical
Issues
“One moment please. Loading
…” has appeared on my screen for the past few minutes.
I
am using a pop up blocker. Will
this cause any problems?
I don’t hear audio, even though the presentation has started.
I lost my audio during the middle of the presentation.
Other users cannot hear me when I speak into my microphone.
Other users hear distortion in my voice when I speak into my microphone
The slides on my screen are not changing.
The archived presentation won’t start.
Presentation Features
How do I send a text message to all the users in the Room?
How do I send a private text message to only one person in the Room?
Why can’t I send chat messages?
Can I download the presentation slides to my computer?
How do I access closed captioning and slide descriptions?